As a small business, we cannot offer refunds, returns or cancellations once an order is placed. This allows us to provide our spices at affordable prices while maintaining quality and freshness.
Damaged or Defective Products
We take great care in packaging our products. If your product arrives damaged or defective, please contact us within 24 hours of delivery with a photo of the product. We will review your request and if verified, provide a replacement for that specific item.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at nagandhi2025@gmail.com
Shipping charges
Shipping costs are always borne by the customer and are non-refundable.
Depending on where you live, the time it may take product to reach you may vary.
Need help?
For any questions or concerns regarding your order, please contact us at nagandhi@gmail.com.